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Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the PlanetBachelorette.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Email address
- Phone number
- Credit/Debit Card Information
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by e-mailing us with a request for that information. Make sure to provide your full name, postal code, and dollar amount of your last order for verification purposes. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at firstname.lastname@example.org.
We will gladly accept refunds if you are unsatisifed with your purchase.
In order to receive a refund, the following conditions must be met:
- product must be in its original packaging
- product must be unused
- product must be sent back within 30 days of purchase along with a copy of the receipt
Shipping costs will not be refunded.
We use Canada Post to ship our orders.
Shipping rates are based on our current location in Ottawa, ON, Canada. We offer FLAT RATE shipping options for shipping within Canada and Internationally as well.
We arrange shipping for your order the same day it is placed in our system. Our shipper will pick your order up from our warehouse the next day.
We do ship to P.O boxes.
We currently ship to the following countries:
- United States
If you would like to order from us but you do not live in one of the countries listed above, contact us and we will look into expanding our list of shipping destinations.
When ordering, you will be presented various FLAT RATE shipping options. These options will range from super-quick FLAT RATE Shipping (2-3 Business Days) to regular FLAT RATE Shipping (5+ Business Days). This way, you'll know for sure if your order will make it in time for your bachelorette party!
- GST/HST is charged on all Canadian orders
International Customers (U.S., and others)
International orders are not subject to Canadian taxes, however they may be subject to duty & taxes based on where you live. These charges are calculated when the order crosses the border, and we have no way of knowing the exact amount.