Customer Service

Customer Service

Will I get my order in time for the party? How long does it take to ship?

Yes! We at recommend that you try to give yourself at least 10 business days (depending on typical mail service to your community) when placing your order before your party. Your packages typically ships in 1-2 business days, however it is still up to you to choose the shipping service that gets it there in time. When you are ready to checkout, you will be given some options that will ensure that you receive your package within your timeline, or, if timing isn't an issue, within your budget.  Simply select the service that works best for you and we'll take care of the rest!

If you are worried whether your order will make it on time before the party - please send us an email in advance of the order at or put a note on your order so that we can try to help make sure the package arrives in time. 

What if the order doesn't make it in time, can I return it?

Of course! Please refer to our Refund Policy for more details.

Do you have a physical store I can visit and browse in person?

Nope. We're a web store only, but our selection is unmatched compared to typical adult novelty stores and party supply shops AND we're always adding new products for you to discover - you won't be disappointed!

Remember that if you have any questions or comments about our products or website, you can contact us by email  anytime.   We look forward to hearing from you!



@media screen and (max-width: 768px){ .left_text_center_mobile { float: none!important; } }