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Customer Service

Customer Service

Will I get my order in time for the party? How long does it take to ship?

Yes! We at PlanetBachelorette.com recommend that you try to give yourself at least 5 business days when placing your order before your party. Your packages always ship the next day, however it is still up to you to choose the shipping service that gets it there in time. When you are ready to checkout, you will be given some options that will ensure that you receive your package within your timeline, or, if timing isn't an issue, within your budget.  Simply select the service that works best for you and we'll take care of the rest!

What if the order doesn't make it in time, can I return it?

Of course! Please refer to our Refund Policy for more details.

Do you have a physical store I can visit and browse in person?

Nope. We're a web store only, but our selection is unmatched compared to typical adult novelty stores and party supply shops AND we're always adding new products for you to discover - you won't be disappointed!

Remember that if you have any questions or comments about our products or website, you can contact us by email  anytime.   We look forward to hearing from you!